MK Marina is a 180+ berth marina on the Grand Union Canal. Mixed customer base of weekend leisure boaters, live-aboard residents and day visitors. They went live on PayCamp on 25 May 2026 and are our Lighthouse customer.
MK Marina sits on a quiet stretch of the Grand Union with a workshop, a chandlery and a steady seasonal rhythm. Pleasure boats in summer, live-aboards all year, and a regular flow of day visitors who arrive, top up their electricity card, and leave again on the tide. The harbourmaster knows every boat by name.
We sat with the team for an afternoon, mapped the marina the way they walked it, and exported their existing spreadsheets. The import ran clean on the first attempt. We kept their pontoon naming exactly as it was, kept the seasonal-fee structure exactly as it was, and rolled the customer-facing app out as a soft launch two weeks later.
On 25 May 2026 PayCamp went live as the system of record. By the August bank holiday weekend, the busiest of the year, the marina was running entirely from PayCamp. No spreadsheet has been opened since.
The change has been steady rather than dramatic. We are restraining the numbers below because we want to publish ones we can stand behind, and the season is still running. Final figures will be confirmed at the end of the year.
The quote below is a placeholder. We have a permission framework in place with MK Marina and will publish the real quote when the team there is happy with the wording. Until then, the shape is honest. The words are not.
[Placeholder quote from MK Marina, sentence or two on the practical change, in their own words, to be confirmed by the team.]
Thirty minutes. We open PayCamp on your real site, with your real plot names and your real seasonal pattern. You ask what you want to know.