Marina customer portal for UK marinas
Give berth holders a branded self-service portal to view invoices, pay online, and keep their boat and document details up to date — cutting the back-and-forth for your office.
The problem
Office fielding routine requests
Copies of invoices, “what do I owe?”, updated contact details — routine questions tie up your team on the phone and by email.
Chasing documents and payment
Collecting BSS certificates, insurance and payment one customer at a time is slow and easy to lose track of.
No single place for berth holders
Without a portal, customers have nowhere to self-serve, so everything routes back through you.
How PayCamp solves it
Berth holders log in to a branded portal
Customers get a self-service portal in your marina’s branding where they can see their account in one place.
View and pay invoices online
They can view statements and pay outstanding invoices by card without contacting the office.
Keep details and documents current
Customers update contact and boat details and supply documents, so your records stay accurate.
What you get
Frequently asked questions
What can berth holders do in the portal?
They can view invoices and statements, pay online by card, update their contact and boat details, and supply documents such as BSS certificates and insurance.
Is the portal branded to my marina?
Yes. The self-service portal carries your branding rather than looking like generic software.
Does it connect to invoicing?
Yes. The portal is part of PayCamp, so invoices, payments and records stay in sync with your back office.
Does this work for moorings as well as marinas?
Yes. It suits inland marinas, moorings and mixed sites that want to reduce office back-and-forth.
Built for your kind of site
Related solutions
Let berth holders self-serve
See the customer portal and online payments in action. Explore a live demo — no signup required.
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