Walk-Ins Are Your Secret Weapon
Every caravan park owner knows the drill. It's a bank holiday weekend, the sun's come out, and suddenly you've got tourers queuing at the gate. These are your most profitable guests — no booking.com commission, no advance discount, full rack rate.
But here's the problem: most parks still handle walk-ins with a paper form, a calculator, and a card machine that may or may not have signal. By the time you've written down their details, worked out the price for three nights with electric hookup, and taken payment, there's a queue of four more vans behind them.
The Gatehouse: Built for Touring Parks
PayCamp's Gatehouse is a purpose-built walk-in booking system. Select "Caravan" as the guest type and you'll instantly see every available pitch that can accommodate a tourer — complete with hookup availability and nightly rates.
Vehicle Registration Capture
For parks that need it, the Gatehouse captures vehicle registration at the point of booking. No separate form, no forgetting to ask. It's recorded against the booking and visible to wardens doing site rounds.
Electric Hookup Toggle
Does the guest want electric? One toggle. The price updates automatically based on your configured rates. No mental arithmetic, no crossed-out figures on a booking slip.
Pet Recording
Accepting dogs? The Gatehouse records the number of pets per booking. If you charge for pets, it's factored into the total. If you don't, you still have an accurate record for site management.
From Gate to Pitch in Under a Minute
The entire flow — guest type, pitch selection, details, payment — takes less than 60 seconds on a phone. That's the difference between a happy guest driving to their pitch and an impatient queue that drives away.
Click an available pitch to check someone in
Real-Time Availability
The moment a walk-in booking is confirmed, the pitch is marked as occupied across the entire system. Your online booking calendar updates instantly. No risk of selling the same pitch twice — whether the booking came from your website, a phone call, or a van at the gate.
Explore Our Campsite Demo
See how holiday parks and campsites manage bookings, pitches, and guests effortlessly.
Payment Flexibility
Cash in hand? Card machine? Stripe terminal? The Gatehouse supports all three and records the payment method against every booking. At the end of the day, your accounts reconcile cleanly without chasing "that cash booking from Saturday."
If you run a touring caravan park, the Gatehouse is the fastest way to convert gate traffic into confirmed, paid bookings. It's live now — find it on your PayCamp dashboard.
💳 Collect Walk-In Payments Instantly
Walk-in payments can be collected via PayCamp Payments — just generate a QR code on your phone. 5% + 50p per transaction, no card machine or merchant account needed. Or connect your own Stripe at standard rates.
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Explore Our Campsite Demo
See how holiday parks and campsites manage bookings, pitches, and guests effortlessly.