PayCamp Hire

    Boat Hire SoftwareBuilt for UK Operators

    Boat hire management software built for UK day boat operators, kayak rental companies, and narrowboat hire businesses. Replace paper diaries and spreadsheets with an online booking system that handles everything from enquiry to return.

    From paddleboards on a lake to narrowboats on the canal network, PayCamp Hire gives you fleet management, session-based booking slots, integrated deposits, and digital waivers in one simple platform.

    From £29/mo
    No subscription commissions
    UK-based support
    Cloud data centres

    Join UK boat hire operators already saving hours each week on admin.

    14 days free • No credit card required

    Active Customers

    UK marinas & sites

    UK GDPR

    Compliant

    Secure Payments

    PCI-DSS Ready

    UK-Based

    Company & Data

    UK Support

    Real People

    🔆Trusted by Lighthouse Partners

    Lighthouse Partners are our founding customers — established UK sites who help shape PayCamp and get priority support and early access to new features.

    Huntingdon Boathaven

    Huntingdon Boathaven

    "Perfect 👌" — Martin Tookey, Owner

    Milton Keynes Marina

    Milton Keynes Marina

    Lighthouse Partner since 2026

    Meet our customers
    See It In Action

    Real Screens, Real Workflow

    From fleet overview to booking calendar — everything you need to manage your hire operation.

    Booking Calendar — Milton Keynes MarinaTry it
    1. Pick a slot→2. Add guest→3. Booked!
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    Sun
    Mary Jane (Day Boat)
    Smith
    Meadowlark (Day Boat)

    Click the highlighted cell above to create a booking

    Booking Calendar

    Colour-coded weekly view across your entire fleet

    Fleet — Milton Keynes Marina

    Tap a craft to view details · tap a status badge to cycle it

    Fleet Status

    See every craft's availability, capacity, and status

    Why PayCamp Hire?

    Everything You Need to Run Your Fleet

    Purpose-built for UK boat hire operators. No bloated marina software, just the features you need.

    Fleet management

    Track every craft with photos, specs, and maintenance status. Know what's available at a glance.

    Online booking 24/7

    Hourly, half-day, full-day or multi-day slots. Customers book and pay through your own branded page.

    Dockside walk-in flow

    Take a walk-in from quote to deposit on a phone in under two minutes. No paperwork, no till queue.

    Customer portal

    Customers verify ID, sign waivers and review the safety brief on their own phone before they arrive — no clipboard, no scanner.

    Deposits & payments

    Request deposits by email or text with one click. Card, Apple Pay and Google Pay supported via PayCamp Payments or your own Stripe.

    Seasonal rate cards

    Peak, off-peak and weekend pricing without spreadsheets. Apply per craft or fleet-wide; rates resolve automatically at checkout.

    Waivers, ID & damage notes

    Digital waivers, ID checks before handover, and condition notes against held deposits. All paperless and audit-ready.

    Pipeline & utilisation reports

    See where bookings stall, why people cancel, and which craft are earning their keep. Every report exports to CSV and PDF.

    Sound Familiar?

    Running a boat hire shouldn't feel like this

    Paper booking diaries that can't handle a busy Saturday

    Double-bookings when someone forgets to update the calendar

    Chasing deposits via bank transfer and hoping they arrive

    Liability waivers on paper that get lost or damaged

    'Did they pay the damage deposit?' — nobody knows

    No-shows and last-minute cancellations with no way to recover fees

    There's a better way.

    One system. One source of truth. Accessible to your whole team, from anywhere.No more guesswork. No more chasing. No more chaos.

    How It Works

    How setting up works

    The setup wizard walks you through your units, rates and customers, and setup starts with a call where we bring across what you keep in a spreadsheet.

    01

    Set Up Your Fleet

    Add your craft with photos, capacity, and pricing. Configure hourly, half-day, and full-day rates.

    • Create craft profiles with specs
    • Set session-based pricing
    • Configure deposit amounts
    02

    Accept Bookings

    Customers book and pay online 24/7. See all availability at a glance.

    • Real-time availability calendar
    • Automatic confirmation emails
    • Email reminders before hire
    03

    Collect Payments

    Accept card payments online with PayCamp Payments — guided setup in minutes. Deposits, balances, and damage deposits handled automatically.

    • PayCamp Payments — guided setup
    • Damage deposit tracking
    • Refund management
    • Or bring your own Stripe
    Per-Craft Pricing

    Choose Your Plan

    No subscription commissions. No hidden costs. Just a simple monthly subscription based on your fleet size.

    MonthlyAnnual
    Save 15%+

    Toggle to see annual savings

    Solo

    1-3 craft. Perfect for single kayak or canoe operators.

    £29/month
    • Up to 3 craft
    • Session-based booking
    • Online payments
    • Customer database
    • Basic reporting
    • Email support
    Start Free Trial
    Most Popular

    Fleet

    4-10 craft. Ideal for day boat hire and small kayak fleets.

    £59/month
    • Up to 10 craft
    • Everything in Solo, plus:
    • Deposit handling
    • Digital waivers
    • ID verification
    • Email reminders
    • Priority support
    Start Free Trial

    Fleet Pro

    11-25 craft. For larger boat hire operations and narrowboat fleets.

    £99/month
    • Up to 25 craft
    • Everything in Fleet, plus:
    • Multi-day bookings
    • Custom pricing rules
    • Advanced analytics
    • Dedicated account manager
    Start Free Trial

    All plans include a 14-day free trial. No credit card required.

    Running 25+ craft?

    Get custom pricing for larger fleets and multi-site operators.

    Contact Sales
    Features

    Everything you need to run your fleet

    Purpose-built features that solve real problems for boat hire operators like you.

    Fleet Management

    Know every craft at a glance

    Add all your craft with photos, specifications, capacity limits, and pricing. See availability across your entire fleet in real-time. Track maintenance status and know exactly what's ready for hire at any moment.

    • Photo galleries per craft
    • Capacity and spec tracking
    • Maintenance status flags
    • Real-time availability view
    Fleet — Milton Keynes Marina

    Tap a craft to view details · tap a status badge to cycle it

    Session-Based Booking

    Hourly, half-day, or full-day slots

    Configure booking sessions that match how you operate. Hourly kayak rentals, half-day day boat hires, multi-day narrowboat trips — all in one system. Customers see available slots and book instantly online.

    • Flexible session lengths
    • Online 24/7 booking
    • Automatic confirmation emails
    • Gap management between hires
    Booking Calendar — Milton Keynes MarinaTry it
    1. Pick a slot→2. Add guest→3. Booked!
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    Sun
    Mary Jane (Day Boat)
    Smith
    Meadowlark (Day Boat)

    Click the highlighted cell above to create a booking

    Deposit Handling

    Request deposits by email, track damage

    Send a branded payment link to customers with one click — they pay the deposit online by card. Works with PayCamp Payments (guided setup) or your own Stripe. Track damage claims, process refunds with clear audit trails. No more chasing bank transfers or handling cash.

    • One-click deposit request via email
    • PayCamp Payments or your own Stripe
    • Damage deposit tracking
    • Clear refund workflows
    • Copy link fallback if email fails
    Deposits — PayCamp
    RefAmountStatus
    DEP-0087£150.00Held
    DEP-0086£100.00Refunded
    DEP-0085£200.00Captured
    DEP-0084£150.00Refunded
    DEP-0083£100.00Held

    Digital Waivers

    Liability protection, paperless

    Send digital liability waivers automatically before hire day. Customers sign on their phone. Waivers are stored securely and linked to each booking — no paper to lose, no signatures to chase.

    • Automatic waiver requests
    • Mobile-friendly signing
    • Secure storage
    • Linked to booking records
    Digital Waivers — Milton Keynes Marina
    BookingStatus
    HH-1042Signed
    HH-1041Pending
    HH-1040Signed
    HH-1039Signed
    HH-1038Signed

    ID Verification

    Know who's hiring your craft

    Request ID verification before handover. Customers upload their driving licence or passport. You verify before they take the boat — protecting your assets and meeting insurance requirements.

    • Pre-hire ID upload
    • Document verification workflow
    • Insurance compliance
    • Fraud prevention
    ID Verification — PayCamp Hire
    BookingStatus
    BK-1042Approved
    BK-1041Pending
    BK-1040Approved
    BK-1039Rejected
    BK-1038Approved

    Automated Emails

    Pre-hire prep, post-hire follow-up — all automatic

    Set up a sequence of automated emails that fire at exactly the right moment. Send arrival instructions the day before, a thank-you after return, and a feedback request a few days later. Customise every template with your branding and configure a reply-to address so responses come straight to your inbox.

    • Pre-hire reminders and instructions
    • Post-hire thank-you and feedback
    • Branded, customisable templates
    • Custom reply-to email address
    • Open tracking per email
    Automated Emails — PayCamp HireTry it
    Booking BK-1042 — Sarah Collins
    Pre-Hire
    24hrs before

    Your hire tomorrow — what to bring

    Yesterday, 10:00 Opened
    Sent
    Pre-Hire
    1hr before

    Arrival instructions — {{site_name}}

    Today, 09:00
    Queued
    Post-Hire
    2hrs after return

    Thanks for hiring with us!

    Today, 16:00
    Queued
    Post-Hire
    3 days after

    How was your experience?

    Wed, 10:00
    Draft

    Online Card Payments

    Accept cards — guided setup in minutes

    Enable PayCamp Payments and your customers can pay hire fees, deposits, and balances online by card. We guide you through verification — no hardware needed. You just get paid.

    • 2.9% + 30p per transaction — no extra monthly charge
    • Payouts follow Stripe's standard settlement schedule
    • Or connect your own Stripe account
    • Automatic payment confirmation
    Deposits — PayCamp
    RefAmountStatus
    DEP-0087£150.00Held
    DEP-0086£100.00Refunded
    DEP-0085£200.00Captured
    DEP-0084£150.00Refunded
    DEP-0083£100.00Held
    What You'll Experience

    Built for how sites actually work

    Built around how UK sites really work — by people who run them.

    24/7 bookings

    Online booking replaces phone calls and paper diaries

    — Platform capability

    Upfront payments

    Automatic deposits eliminate payment chasing

    — Based on feature design

    Paperless process

    Digital waivers save time and reduce paper

    — Platform capability

    Less admin

    Confirmation and reminder emails go out without anyone remembering

    — Based on feature design

    Payments Built In

    Take Booking Deposits & Payments Online

    Collect deposits at booking and balances before arrival — all by card. PayCamp Payments gets you started in minutes with guided setup, or connect your own Stripe for full control.

    See How Payments Work

    PayCamp Payments

    Guided setup · 2.9% + 30p

    Your Own Stripe

    Your rates · No platform fee

    FAQ

    Frequently Asked Questions

    Common questions about site management software and how PayCamp can help your operation.

    Boat hire software is a digital platform that helps day boat operators, kayak rental companies, and watercraft hire businesses manage their operations. It replaces paper diaries and spreadsheets with an online booking system, payment processing, fleet management, and customer communications. PayCamp Hire is built specifically for UK boat hire operators — from paddle board rental to narrowboat hire.

    Customers visit your booking page (hosted by PayCamp Hire or embedded on your website), see available craft and time slots, select their booking, and pay online via Stripe. They receive automatic confirmation emails with booking details and any pre-hire requirements like waiver signing. You see the booking in your calendar immediately — no phone calls, no manual entry.

    Yes. Configure booking deposits (e.g., 50% upfront, balance on arrival) and damage deposits separately. Both are collected via Stripe. After the hire, you can process full or partial refunds of the damage deposit directly from the booking record with clear audit trails.

    When a booking is confirmed, PayCamp Hire automatically sends a waiver request to the customer. They read and sign the liability waiver on their phone or computer before hire day. Signed waivers are stored securely and linked to the booking — no paper to chase, no signatures to file.

    On Fleet and Marina plans, you can require customers to upload a photo ID before their hire. They submit their driving licence or passport through a secure link, and you verify it before handover. This helps meet insurance requirements and protects against fraud.

    Absolutely. Add kayaks, canoes, day boats, paddle boards, narrowboats — whatever you hire out. Each craft type can have different pricing (hourly, half-day, full-day, multi-day), different deposit requirements, and different capacity limits. All managed in one system.

    Automatic SMS and email reminders go out before hire day with booking details, directions, and what to bring. Customers are less likely to forget, and the reminder serves as a prompt to cancel if plans have changed — giving you time to rebook the slot.

    No subscription per-booking fee. If you use PayCamp Payments (our built-in online card processing), there is a 2.9% + 30p per-transaction fee — this covers processing and platform costs. Alternatively, connect your own Stripe account and pay Stripe directly with no PayCamp fee.

    Yes — 14 days free, no credit card required. Add your fleet, set up your pricing, and test the booking flow. If it's not for you, just don't subscribe.

    Yes. All data is encrypted and stored securely in EU & UK cloud data centres with automatic backups. Customer payment details are handled by Stripe (never stored in PayCamp Hire). We're built with UK GDPR compliance in mind, including data retention policies and customer data export tools.

    Yes. PayCamp Hire sends automated emails at key moments — booking confirmation, pre-hire reminders with directions and what to bring, and post-hire follow-ups. You can customise the content and timing of each email type. You can also set a custom reply-to email address so when customers reply, it goes to your preferred inbox rather than a generic address. All emails use your branding for a professional, consistent experience.

    Built for UK Boat Hire Operators

    UK company. EU & UK cloud data centres. UK support team.

    PayCamp Hire has its own site too: boat hire software for every kind of fleet, from kayaks to narrowboats.

    UK-Based Company

    Towpath Digital Ltd, registered in England. Real people you can talk to.

    Built around UK GDPR

    Your customer data stays in UK and EU cloud data centres, and you can export it at any time.

    UK Support Team

    Email and ticket support from the people who build PayCamp, plus a phone call during onboarding.

    Try PayCamp Hire Free for 14 Days

    Join UK boat hire operators already saving hours each week. Start your free trial today.14-day free trial — no credit card required.