Boat hire management software built for UK day boat operators, kayak rental companies, and narrowboat hire businesses. Replace paper diaries and spreadsheets with an online booking system that handles everything from enquiry to return.
From paddleboards on a lake to narrowboats on the canal network, PayCamp Hire gives you fleet management, session-based booking slots, integrated deposits, and digital waivers in one simple platform.
From £29/mo
No subscription commissions
UK-based support
Cloud data centres
Join UK boat hire operators already saving hours each week on admin.
Lighthouse Partners are our founding customers — established UK sites who help shape PayCamp and get priority support and early access to new features.
Purpose-built features that solve real problems for boat hire operators like you.
Fleet Management
Know every craft at a glance
Add all your craft with photos, specifications, capacity limits, and pricing. See availability across your entire fleet in real-time. Track maintenance status and know exactly what's ready for hire at any moment.
Photo galleries per craft
Capacity and spec tracking
Maintenance status flags
Real-time availability view
Fleet — Milton Keynes Marina
All (2)Available (1)On Water (1)Maintenance (0)
Mary Jane
Day Boat
10
Available
Meadowlark
Day Boat
10
On Water
Tap a craft to view details · tap a status badge to cycle it
Session-Based Booking
Hourly, half-day, or full-day slots
Configure booking sessions that match how you operate. Hourly kayak rentals, half-day day boat hires, multi-day narrowboat trips — all in one system. Customers see available slots and book instantly online.
Flexible session lengths
Online 24/7 booking
Automatic confirmation emails
Gap management between hires
Booking Calendar — Milton Keynes MarinaTry it
1. Pick a slot→2. Add guest→3. Booked!
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Mary Jane (Day Boat)
Smith
Meadowlark (Day Boat)
Click the highlighted cell above to create a booking
Deposit Handling
Request deposits by email, track damage
Send a branded payment link to customers with one click — they pay the deposit online by card. Works with PayCamp Payments (guided setup) or your own Stripe. Track damage claims, process refunds with clear audit trails. No more chasing bank transfers or handling cash.
One-click deposit request via email
PayCamp Payments or your own Stripe
Damage deposit tracking
Clear refund workflows
Copy link fallback if email fails
Deposits — PayCamp
Ref
Customer
Amount
Date
Status
DEP-0087
James Mitchell
£150.00
12 Feb
Held
DEP-0086
Sarah Collins
£100.00
10 Feb
Refunded
DEP-0085
David Hughes
£200.00
8 Feb
Captured
DEP-0084
Emma Richardson
£150.00
5 Feb
Refunded
DEP-0083
Mark Thompson
£100.00
3 Feb
Held
Digital Waivers
Liability protection, paperless
Send digital liability waivers automatically before hire day. Customers sign on their phone. Waivers are stored securely and linked to each booking — no paper to lose, no signatures to chase.
Automatic waiver requests
Mobile-friendly signing
Secure storage
Linked to booking records
Digital Waivers — Milton Keynes Marina
Booking
Customer
Craft
Status
HH-1042
James Mitchell
Mary Jane
Signed
HH-1041
Sarah Collins
Meadowlark
Pending
HH-1040
David Hughes
Mary Jane
Signed
HH-1039
Emma Richardson
Meadowlark
Signed
HH-1038
Mark Thompson
Mary Jane
Signed
ID Verification
Know who's hiring your craft
Request ID verification before handover. Customers upload their driving licence or passport. You verify before they take the boat — protecting your assets and meeting insurance requirements.
Pre-hire ID upload
Document verification workflow
Insurance compliance
Fraud prevention
ID Verification — PayCamp Hire
Booking
Customer
Document
Status
BK-1042
James Mitchell
Driving Licence
Approved
BK-1041
Sarah Collins
Passport
Pending
BK-1040
David Hughes
Driving Licence
Approved
BK-1039
Emma Richardson
Passport
Rejected
BK-1038
Mark Thompson
Driving Licence
Approved
Automated Emails
Pre-hire prep, post-hire follow-up — all automatic
Set up a sequence of automated emails that fire at exactly the right moment. Send arrival instructions the day before, a thank-you after return, and a feedback request a few days later. Customise every template with your branding and configure a reply-to address so responses come straight to your inbox.
Pre-hire reminders and instructions
Post-hire thank-you and feedback
Branded, customisable templates
Custom reply-to email address
Open tracking per email
Automated Emails — PayCamp HireTry it
Email TimelineTemplates
Booking BK-1042 — Sarah Collins
Pre-Hire
24hrs before
Your hire tomorrow — what to bring
Yesterday, 10:00 Opened
Sent
Pre-Hire
1hr before
Arrival instructions — {{site_name}}
Today, 09:00
Queued
Post-Hire
2hrs after return
Thanks for hiring with us!
Today, 16:00
Queued
Post-Hire
3 days after
How was your experience?
Wed, 10:00
Draft
Online Card Payments
Accept cards — guided setup in minutes
Enable PayCamp Payments and your customers can pay hire fees, deposits, and balances online by card. We guide you through verification — no hardware needed. You just get paid.
2.9% + 30p per transaction — no extra monthly charge
Payouts follow Stripe's standard settlement schedule
Or connect your own Stripe account
Automatic payment confirmation
Deposits — PayCamp
Ref
Customer
Amount
Date
Status
DEP-0087
James Mitchell
£150.00
12 Feb
Held
DEP-0086
Sarah Collins
£100.00
10 Feb
Refunded
DEP-0085
David Hughes
£200.00
8 Feb
Captured
DEP-0084
Emma Richardson
£150.00
5 Feb
Refunded
DEP-0083
Mark Thompson
£100.00
3 Feb
Held
What You'll Experience
Built for how sites actually work
Built around how UK sites really work — by people who run them.
24/7 bookings
Online booking replaces phone calls and paper diaries
— Platform capability
Upfront payments
Automatic deposits eliminate payment chasing
— Based on feature design
Paperless process
Digital waivers save time and reduce paper
— Platform capability
Less admin
Confirmation and reminder emails go out without anyone remembering
— Based on feature design
Payments Built In
Take Booking Deposits & Payments Online
Collect deposits at booking and balances before arrival — all by card. PayCamp Payments gets you started in minutes with guided setup, or connect your own Stripe for full control.
Common questions about site management software and how PayCamp can help your operation.
What is boat hire software?
Boat hire software is a digital platform that helps day boat operators, kayak rental companies, and watercraft hire businesses manage their operations. It replaces paper diaries and spreadsheets with an online booking system, payment processing, fleet management, and customer communications. PayCamp Hire is built specifically for UK boat hire operators — from paddle board rental to narrowboat hire.
How does online booking work?
Customers visit your booking page (hosted by PayCamp Hire or embedded on your website), see available craft and time slots, select their booking, and pay online via Stripe. They receive automatic confirmation emails with booking details and any pre-hire requirements like waiver signing. You see the booking in your calendar immediately — no phone calls, no manual entry.
Can I take deposits and damage deposits?
Yes. Configure booking deposits (e.g., 50% upfront, balance on arrival) and damage deposits separately. Both are collected via Stripe. After the hire, you can process full or partial refunds of the damage deposit directly from the booking record with clear audit trails.
How do digital waivers work?
When a booking is confirmed, PayCamp Hire automatically sends a waiver request to the customer. They read and sign the liability waiver on their phone or computer before hire day. Signed waivers are stored securely and linked to the booking — no paper to chase, no signatures to file.
What about ID verification?
On Fleet and Marina plans, you can require customers to upload a photo ID before their hire. They submit their driving licence or passport through a secure link, and you verify it before handover. This helps meet insurance requirements and protects against fraud.
Can I manage different types of craft?
Absolutely. Add kayaks, canoes, day boats, paddle boards, narrowboats — whatever you hire out. Each craft type can have different pricing (hourly, half-day, full-day, multi-day), different deposit requirements, and different capacity limits. All managed in one system.
How does PayCamp Hire reduce no-shows?
Automatic SMS and email reminders go out before hire day with booking details, directions, and what to bring. Customers are less likely to forget, and the reminder serves as a prompt to cancel if plans have changed — giving you time to rebook the slot.
Is there a per-booking fee?
No subscription per-booking fee. If you use PayCamp Payments (our built-in online card processing), there is a 2.9% + 30p per-transaction fee — this covers processing and platform costs. Alternatively, connect your own Stripe account and pay Stripe directly with no PayCamp fee.
Can I try it before subscribing?
Yes — 14 days free, no credit card required. Add your fleet, set up your pricing, and test the booking flow. If it's not for you, just don't subscribe.
Is my data secure?
Yes. All data is encrypted and stored securely in EU & UK cloud data centres with automatic backups. Customer payment details are handled by Stripe (never stored in PayCamp Hire). We're built with UK GDPR compliance in mind, including data retention policies and customer data export tools.
Can I customise the emails customers receive?
Yes. PayCamp Hire sends automated emails at key moments — booking confirmation, pre-hire reminders with directions and what to bring, and post-hire follow-ups. You can customise the content and timing of each email type. You can also set a custom reply-to email address so when customers reply, it goes to your preferred inbox rather than a generic address. All emails use your branding for a professional, consistent experience.
Built for UK Boat Hire Operators
UK company. EU & UK cloud data centres. UK support team.