Boat Hire SoftwareBuilt for UK Operators
Boat hire management software built for UK day boat operators, kayak rental companies, and narrowboat hire businesses. Replace paper diaries and spreadsheets with an online booking system that handles everything from enquiry to return.
From paddleboards on a lake to narrowboats on the canal network, HireHelm gives you fleet management, session-based booking slots, integrated deposits, and digital waivers in one simple platform.
Join UK boat hire operators already saving hours each week on admin.
14 days free • No credit card required
Active Customers
UK marinas & sites
UK GDPR
Compliant
Secure Payments
PCI-DSS Ready
UK-Based
Company & Data
UK Support
Real People
Lighthouse Partners are our founding customers — established UK sites who help shape PayCamp and get priority support and early access to new features.
Huntingdon Boathaven
"Perfect 👌" — Martin Tookey, Owner
Milton Keynes Marina
Lighthouse Partner since 2026
Real Screens, Real Workflow
From fleet overview to booking calendar — everything you need to manage your hire operation.
Click the highlighted cell above to create a booking
Booking Calendar
Colour-coded weekly view across your entire fleet
Tap a craft to view details · tap a status badge to cycle it
Fleet Status
See every craft's availability, capacity, and status
Everything You Need to Run Your Fleet
Purpose-built for UK boat hire operators. No bloated marina software, just the features you need.
Fleet management
Track every craft with photos, specs, and maintenance status. Know what's available at a glance.
Online booking 24/7
Hourly, half-day, full-day or multi-day slots. Customers book and pay through your own branded page.
Dockside walk-in flow
Take a walk-in from quote to deposit on a phone in under two minutes. No paperwork, no till queue.
Customer portal
Customers verify ID, sign waivers and review the safety brief on their own phone before they arrive — no clipboard, no scanner.
Deposits & payments
Request deposits by email or text with one click. Card, Apple Pay and Google Pay supported via PayCamp Payments or your own Stripe.
Seasonal rate cards
Peak, off-peak and weekend pricing without spreadsheets. Apply per craft or fleet-wide; rates resolve automatically at checkout.
Waivers, ID & damage notes
Digital waivers, ID checks before handover, and condition notes against held deposits. All paperless and audit-ready.
Pipeline & utilisation reports
See where bookings stall, why people cancel, and which craft are earning their keep. Every report exports to CSV and PDF.
Sound Familiar?
Running a boat hire shouldn't feel like this
Paper booking diaries that can't handle a busy Saturday
Double-bookings when someone forgets to update the calendar
Chasing deposits via bank transfer and hoping they arrive
Liability waivers on paper that get lost or damaged
'Did they pay the damage deposit?' — nobody knows
No-shows and last-minute cancellations with no way to recover fees
There's a better way.
One system. One source of truth. Accessible to your whole team, from anywhere.No more guesswork. No more chasing. No more chaos.
Up and running in minutes, not weeks
PayCamp is designed to be simple. Most sites are fully set up within a day.
Set Up Your Fleet
Add your craft with photos, capacity, and pricing. Configure hourly, half-day, and full-day rates.
- Create craft profiles with specs
- Set session-based pricing
- Configure deposit amounts
Accept Bookings
Customers book and pay online 24/7. See all availability at a glance.
- Real-time availability calendar
- Automatic confirmation emails
- SMS reminders before hire
Collect Payments
Accept card payments online with PayCamp Payments — guided setup in minutes. Deposits, balances, and damage deposits handled automatically.
- PayCamp Payments — guided setup
- Damage deposit tracking
- Refund management
- Or bring your own Stripe
Choose Your Plan
No subscription commissions. No hidden costs. Just a simple monthly subscription based on your fleet size.
Toggle to see annual savings
Solo
1-3 craft. Perfect for single kayak or canoe operators.
- Up to 3 craft
- Session-based booking
- Online payments
- Customer database
- Basic reporting
- Email support
Fleet
4-10 craft. Ideal for day boat hire and small kayak fleets.
- Up to 10 craft
- Everything in Solo, plus:
- Deposit handling
- Digital waivers
- ID verification
- SMS reminders
- Priority support
Fleet Pro
11-25 craft. For larger boat hire operations and narrowboat fleets.
- Up to 25 craft
- Everything in Fleet, plus:
- Multi-day bookings
- Custom pricing rules
- Advanced analytics
- API access
- Dedicated account manager
All plans include a 14-day free trial. No credit card required.
Everything you need to run your site
Purpose-built features that solve real problems for campsite operators like you.
Fleet Management
Know every craft at a glance
Add all your craft with photos, specifications, capacity limits, and pricing. See availability across your entire fleet in real-time. Track maintenance status and know exactly what's ready for hire at any moment.
- Photo galleries per craft
- Capacity and spec tracking
- Maintenance status flags
- Real-time availability view
Tap a craft to view details · tap a status badge to cycle it
Session-Based Booking
Hourly, half-day, or full-day slots
Configure booking sessions that match how you operate. Hourly kayak rentals, half-day day boat hires, multi-day narrowboat trips — all in one system. Customers see available slots and book instantly online.
- Flexible session lengths
- Online 24/7 booking
- Automatic confirmation emails
- Gap management between hires
Click the highlighted cell above to create a booking
Deposit Handling
Request deposits by email, track damage
Send a branded payment link to customers with one click — they pay the deposit online by card. Works with PayCamp Payments (guided setup) or your own Stripe. Track damage claims, process refunds with clear audit trails. No more chasing bank transfers or handling cash.
- One-click deposit request via email
- PayCamp Payments or your own Stripe
- Damage deposit tracking
- Clear refund workflows
- Copy link fallback if email fails
| Ref | Amount | Status |
|---|---|---|
| DEP-0087 | £150.00 | Held |
| DEP-0086 | £100.00 | Refunded |
| DEP-0085 | £200.00 | Captured |
| DEP-0084 | £150.00 | Refunded |
| DEP-0083 | £100.00 | Held |
Digital Waivers
Liability protection, paperless
Send digital liability waivers automatically before hire day. Customers sign on their phone. Waivers are stored securely and linked to each booking — no paper to lose, no signatures to chase.
- Automatic waiver requests
- Mobile-friendly signing
- Secure storage
- Linked to booking records
| Booking | Status |
|---|---|
| HH-1042 | Signed |
| HH-1041 | Pending |
| HH-1040 | Signed |
| HH-1039 | Signed |
| HH-1038 | Signed |
ID Verification
Know who's hiring your craft
Request ID verification before handover. Customers upload their driving licence or passport. You verify before they take the boat — protecting your assets and meeting insurance requirements.
- Pre-hire ID upload
- Document verification workflow
- Insurance compliance
- Fraud prevention
| Booking | Status |
|---|---|
| BK-1042 | Approved |
| BK-1041 | Pending |
| BK-1040 | Approved |
| BK-1039 | Rejected |
| BK-1038 | Approved |
Automated Emails
Pre-hire prep, post-hire follow-up — all automatic
Set up a sequence of automated emails that fire at exactly the right moment. Send arrival instructions the day before, a thank-you after return, and a feedback request a few days later. Customise every template with your branding and configure a reply-to address so responses come straight to your inbox.
- Pre-hire reminders and instructions
- Post-hire thank-you and feedback
- Branded, customisable templates
- Custom reply-to email address
- Open tracking per email
Your hire tomorrow — what to bring
Arrival instructions — {{site_name}}
Thanks for hiring with us!
How was your experience?
Online Card Payments
Accept cards — guided setup in minutes
Enable PayCamp Payments and your customers can pay hire fees, deposits, and balances online by card. We guide you through verification — no hardware needed. You just get paid.
- 2.9% + 30p per transaction — no monthly fees
- Funds settled to your bank in 7 days
- Or connect your own Stripe account
- Automatic payment confirmation
| Ref | Amount | Status |
|---|---|---|
| DEP-0087 | £150.00 | Held |
| DEP-0086 | £100.00 | Refunded |
| DEP-0085 | £200.00 | Captured |
| DEP-0084 | £150.00 | Refunded |
| DEP-0083 | £100.00 | Held |
Built for how sites actually work
Built around how UK sites really work — by people who run them.
Online booking replaces phone calls and paper diaries
— Platform capability
Automatic deposits eliminate payment chasing
— Based on feature design
Digital waivers save time and reduce paper
— Platform capability
SMS reminders reduce no-shows significantly
— Based on feature design
Take Booking Deposits & Payments Online
Collect deposits at booking and balances before arrival — all by card. PayCamp Payments gets you started in minutes with guided setup, or connect your own Stripe for full control.
See How Payments WorkPayCamp Payments
Guided setup · 2.9% + 30p
Your Own Stripe
Your rates · No platform fee
Frequently Asked Questions
Common questions about site management software and how PayCamp can help your operation.
Built for UK Boat Hire Operators
UK company. EU & UK cloud data centres. UK support team.
UK-Based Company
Towpath Digital Ltd, registered in England. Real people you can talk to.
UK GDPR Compliant
Your customer data stays in EU & UK cloud data centres. Fully GDPR compliant.
UK Support Team
Email and phone support from people who understand UK boat hire.
Try HireHelm Free for 14 Days
Join UK boat hire operators already saving hours each week. Start your free trial today.14-day free trial — no credit card required.