Your Essential Guide to Campsite & Holiday Park Licensing
Navigate the legal labyrinth of site licenses to ensure compliance and avoid penalties in the UK outdoor hospitality sector.
Your Site License: Understanding the Rules
Every caravan site, campsite, and holiday park in England and Wales operates under a site license issued by the local authority. This license isn't just a formality—it contains conditions that are legally binding. Non-compliance can result in enforcement action, license revocation, and even prosecution.
Legal Requirement
All sites must hold a legally binding site license from their local council.
Consequences of Non-Compliance
Risk of enforcement, license revocation, and potential prosecution.
Conditions are Diverse
Conditions cover physical, fire safety, utility, and health requirements.
Regular Inspections
Sites are subject to inspections by various authorities and require detailed record keeping.
What Is a Site License?
The Legal Framework
The Caravan Sites and Control of Development Act 1960 requires anyone operating a caravan site to hold a site license from the local council. The license sets conditions that the site must meet.
Who Needs One?
- Touring caravan sites
- Static caravan parks
- Residential caravan parks
- Camping sites with permanent structures
- Glamping sites with fixed units
- Sites with shepherd's huts, pods, or similar
Did You Know?
Certificated Sites (CS) and Certificated Locations (CL) operated by the Caravan & Motorhome Club or Camping and Caravanning Club are generally exempt from standard site licensing, offering a simplified setup for smaller operations.
Exemptions
Some sites don't need a site license:
- Certificated Sites (Caravan & Motorhome Club, Camping and Caravanning Club)
- Certificated Locations
- Agricultural worker's caravans
- Traveling showpeople's sites
- Sites operated by local authorities
Understanding License Conditions
License conditions vary between local authorities, but common requirements include:
Physical Requirements
Spacing Between Units
| Requirement | Typical Standard |
|---|---|
| Caravan to caravan | 6m minimum |
| Door to wall of adjacent unit | 2m minimum |
| Awning to awning | 3m minimum |
| Fire points spacing | Every 30m maximum |
Road and Access
- Access road minimum width: 3.7m (or as specified)
- Turning circles for emergency vehicles
- Hard standing for pitches
- Gradients suitable for towing
Density Limits
- Maximum caravans per hectare
- Minimum pitch sizes
- Overall site capacity
- Touring vs static ratios
Fire Safety Requirements
Fire Points
License conditions typically require:
- Fire extinguisher and fire bucket at each fire point
- Signs indicating fire point locations
- Regular inspection and maintenance
- Clear access to all fire points
Fire Safety Equipment
| Equipment | Typical Requirement |
|---|---|
| Water extinguisher | Every 30m, min 9L capacity |
| Dry powder extinguisher | One per fire point |
| Fire buckets | Filled with sand or water |
| Fire blankets | In cooking areas |
Emergency Access
- Roads passable by fire appliances
- No parking obstructions
- Clear turning areas
- Gate access arrangements
Utilities and Services
Electricity Supply
- Professional installation required
- Regular inspection certificates
- Maximum load per pitch
- RCD protection requirements
Water Supply
- Potable water standards
- Adequate pressure and flow
- Drinking water points marked
- Cross-contamination prevention
Drainage
- Surface water management
- Foul water disposal
- Chemical waste disposal
- Septic tank or mains connection
Health and Hygiene
Toilet and Washing Facilities
- Minimum ratios per pitch/occupant
- Accessibility requirements
- Hot water provision
- Cleaning standards
Chemical Disposal
- Designated disposal points
- Appropriate facilities
- Clear signage
- Proper drainage connection
Waste Management
- Refuse collection arrangements
- Bin provisions
- Recycling facilities
- Fly prevention measures
Model Standards
The government publishes model standards for different site types that local authorities often adopt:
Model Standards for Caravan Sites (2008)
Covers:
- Site boundaries and development
- Roads, gateways and paths
- Spacing and density
- Fire safety
- Water supply
- Drainage and sanitation
- Electrical installations
- Gas storage
- Recreation space
- Emergency procedures
Model Standards for Holiday Sites (2019)
Updated guidance specifically for:
- Holiday use restrictions
- Seasonal occupancy
- Site management
- Guest safety
- Accessibility
Compliance Requirements
Regular Inspections
Who Inspects?
- Environmental Health Officers
- Fire and Rescue Service
- Building Control (for structures)
- Health and Safety Executive (work activities)
Inspection Frequency
- Scheduled: Typically annual or biennial
- Complaint-driven: Following reported issues
- Change-triggered: After alterations to site
- Random: Spot checks
What Inspectors Check
| Area | Specific Items |
|---|---|
| Spacing | Measurements between units |
| Fire safety | Equipment, signage, access |
| Utilities | Electrical certificates, water testing |
| Hygiene | Toilet blocks, waste disposal |
| Records | Maintenance logs, certificates |
| Occupancy | Pitch allocation, overcrowding |
Record Keeping
Essential Records
| Record Type | Retention Period | Purpose |
|---|---|---|
| Electrical certificates | 5 years | Safety compliance |
| Gas safety certificates | 2 years | Safety compliance |
| Fire equipment service | 5 years | Fire safety |
| Water testing results | 6 years | Public health |
| Pitch allocation records | 12 months | Occupancy control |
| Incident reports | 6 years | Liability protection |
Certificate Requirements
Electrical Installation
Periodic inspection (5-yearly minimum), Satisfactory EICR (Electrical Installation Condition Report), By qualified electrician (Part P or equivalent), Remediation of any C1/C2 items.
Gas Safety
Annual gas safety check for all supplies, Registered Gas Safe engineer, Certificates for each installation, LP gas storage compliance.
Fire Safety
Annual fire equipment service, Fire risk assessment, Evacuation procedures tested, Staff fire training records.
Non-Compliance Consequences
Enforcement Ladder
1. Informal Action
- Verbal or written advice
- Opportunity to remedy issues
- No formal record (usually)
2. Warning Letter
- Formal notification of breach
- Specified timescale for compliance
- Creates documented record
3. Compliance Notice
- Legal notice requiring action
- Specific works/changes required
- Fixed deadline
- Right of appeal
4. Prosecution
- Criminal proceedings
- Fines (unlimited for some offenses)
- Potential personal liability
5. License Revocation
- Ultimate sanction
- Site cannot operate
- May require residents to leave
- Appeal rights exist
Common Enforcement Triggers
High-Risk Issues
- Fire safety failures
- Serious overcrowding
- Dangerous electrical installations
- Public health hazards
Medium-Risk Issues
- Spacing violations
- Missing certificates
- Inadequate facilities
- Poor record keeping
Low-Risk Issues
- Minor maintenance failures
- Administrative omissions
- Cosmetic issues
Varying License Conditions
If current conditions are outdated or impractical, you can apply to vary them:
Application Process
- Submit written application to council
- Provide justification for changes
- Council consults relevant parties
- Decision made (may include conditions)
- Appeal rights if refused
Grounds for Variation
- Changed circumstances
- Improved standards
- Updated guidance/legislation
- Practical impossibility
- Disproportionate cost
Pro Tip: Streamline Application
When applying for a license variation, strong justification with supporting evidence (e.g., expert reports, cost analyses) can significantly expedite the council's decision-making process.
Timescales
- Council should respond within reasonable time
- No statutory timescale
- Complex cases may take months
- Expedited for urgent safety matters
New Site Licenses
If you're acquiring or developing a site:
Application Requirements
- Valid planning permission for use
- Site plan showing layout
- Details of proposed conditions
- Application fee (varies by authority)
- Supporting technical documents
Process
- Obtain planning permission first
- Submit license application
- Council consults (fire service, etc.)
- Site inspection
- License issued with conditions
- Ongoing compliance required
Timeline
- Typically 2-4 months
- Longer if conditions negotiated
- Can be concurrent with other approvals
Residential Sites
Different Rules Apply
Sites where people live year-round have additional protections and requirements:
Mobile Homes Act 2013
- Written agreements required
- Pitch fee review limits
- Security of tenure
- Fit and proper person requirements
- Resident consultation rights
Fit and Proper Person Test
Site owners/managers must:
- Have no relevant criminal convictions
- Not have had licenses revoked
- Demonstrate management competence
- Pass council assessment
Best Practice Checklist
Daily
- [ ] Visual check of fire points
- [ ] Spacing compliance for new arrivals
- [ ] Utility supplies functioning
Weekly
- [ ] Fire equipment spot checks
- [ ] Facilities cleanliness audit
- [ ] Any maintenance issues noted
Monthly
- [ ] Fire extinguisher full inspection
- [ ] Water temperature checks
- [ ] Electrical visual inspection
- [ ] Record keeping review
Annually
- [ ] Full fire risk assessment
- [ ] Electrical periodic inspection (if due)
- [ ] Gas safety certificates renewed
- [ ] License conditions self-audit
- [ ] Staff training refresher
Working with Your Council
Build Relationships
- Introduce yourself to Environmental Health
- Invite inspectors to visit proactively
- Ask for advice before making changes
- Attend local operator meetings
During Inspections
- Be cooperative and professional
- Provide access and documentation
- Ask questions if unsure
- Take notes of any concerns raised
- Agree actions and timescales
Communication
- Notify council of significant changes
- Report major incidents promptly
- Ask for written confirmation of verbal advice
- Keep records of all correspondence
Getting Help
Professional Advice
- Trade associations (BH&HPA, NCC)
- Specialist consultants
- Legal advisors with sector experience
- Fire safety consultants
Council Support
- Pre-application advice
- Published guidance documents
- Business support services
- Mediation services
Understanding and complying with your site license isn't just about avoiding enforcement—it's about operating a safe, professional site that protects your guests, your staff, and your business.
Key Actions for Site Managers
- ✔ Regular Audits: Conduct internal checks against all license conditions annually.
- ✔ Document Management: Keep all certificates, inspection reports, and records meticulously organized.
- ✔ Proactive Communication: Maintain open dialogue with your local authority and seek advice proactively.
- ✔ Stay Informed: Keep up-to-date with model standards and legislative changes impacting your site type.
Managing compliance documentation? PayCamp tracks certificate expiries, sends automatic reminders, and stores all compliance documents securely—ensuring you're always inspection-ready.
Occupancy
78%
+4% vs last period
Revenue
£2,480
+12% vs last period
Outstanding
£340
-8% vs last period
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