app.paycamp.co.uk/dashboard — Mavis's Farm Campsite
    Mavis's Farm Campsite
    Pro Plan
    Pitches

    20

    Bookings

    89

    Revenue

    £4,120

    Tasks

    3

    New: Customer Portal now live

    Your guests can now view bookings, pay invoices, and manage their details online.

    Product Updates

    Never Miss a Payment Again: Instant Alerts for Self-Service Pay Point

    Site owners now get instant in-app and email notifications the moment a customer pays via the Pay Point — even if they're out on-site.

    By Hamish Lowry-Martin

    Co-Founder, PayCamp

    March 13, 2026 · Updated March 25, 2026
    4 min read
    1

    💰 New Feature: Instant Payment Alerts

    Know the second a customer pays via your Pay Point QR code — bell notification + email, every time.

    2

    The Invisible Payment Problem

    The Self-Service Pay Point has been brilliant for unmanned payments — stick a QR code on your gate, and customers pay themselves. But there was one gap: you had no idea when someone paid unless you checked the dashboard.

    If you're out mowing pitches, fixing a pontoon, or having lunch, payments could come in silently. You'd only find out hours later when you logged in.

    Invoices — PayCampTry it
    1. Add items2. Send3. Paid!

    Customer

    James Mitchell · Berth A1

    ItemNetVATTotal
    👆 Pick an item above to start building your invoice

    Choose a line item:

    Example: Invoice management in PayCamp
    3

    How Instant Alerts Work

    Now, every time a customer completes a Pay Point payment, two things happen simultaneously:

    1. In-App Bell Notification

    The bell icon in your dashboard updates in real-time. You'll see a notification card showing:

    • 💰 "Pay Point: £127.50 received for BK00247"
    • Timestamp
    • One-click link to the payments page

    If you have the dashboard open on a tablet behind the bar or in the office, you'll see payments pop up as they happen — no refresh needed.

    2. Email Alert to All Staff

    Every staff member with access to your site receives an email within seconds:

    • Subject: 💰 Payment received — £127.50 via Pay Point
    • Body: Amount, booking reference, customer email, and timestamp
    • Clean, mobile-friendly format that's easy to read on a phone
    💡 Pro Tip: The notification system is smart enough to avoid duplicates — if a customer refreshes the success page, you won't get spammed with repeat alerts.
    4

    Why This Matters

    For sites that rely on the Pay Point for:

    • Late arrivals — know when someone's arrived and paid, even if you've gone home
    • Stopover moorings — track payments from visiting boaters in real-time
    • Unmanned sites — maintain awareness without being physically present
    • Yard payments — know when a customer has paid their outstanding balance

    See how PayCamp works

    See how PayCamp can help you manage bookings, compliance, and billing in one simple platform.

    Invoices — PayCampTry it
    1. Add items2. Send3. Paid!

    Customer

    James Mitchell · Berth A1

    ItemNetVATTotal
    👆 Pick an item above to start building your invoice

    Choose a line item:

    Example: Invoice management in PayCamp
    5

    No Setup Required

    This feature is automatically active for every site using the Pay Point. There's nothing to configure — if you have the Pay Point enabled, you're already getting alerts.

    6

    The Full Pay Point Experience

    With the Branded Arrival Guide and instant alerts, the Pay Point is now a complete self-service payment system:

    1. Customer scans QR code
    2. Looks up their booking or enters a payment amount
    3. Pays securely via Stripe
    4. Sees WiFi codes, gate access, and welcome info
    5. You get notified instantly via bell + email

    See the Branded Arrival Guide

    Turn your payment confirmation into a personalised welcome pack with WiFi codes, gate access, and more.

    Read About the Arrival Guide →

    💳 Works With Both Payment Modes

    Instant payment alerts work whether you use PayCamp Payments (5% + 50p, no merchant account) or your own connected Stripe account. Every transaction triggers the same real-time notification to your team.

    alerts
    new-feature
    notifications
    pay-point
    PayCamp Payments
    payments

    Found this helpful?

    Share it with fellow site operators

    See how PayCamp works

    See how PayCamp can help you manage bookings, compliance, and billing in one simple platform.

    Ready to See It in Action?

    Take the 2-minute guided tour or start your free 14-day trial — no credit card required.