GDPR Compliance Built From Day One
PayCamp helps campsites, marinas, and caravan parks protect customer data and meet their legal obligations under the UK General Data Protection Regulation.
AES Encryption
Data Centres Only
Security Monitoring
Encrypted Backups
What is UK GDPR?
The UK General Data Protection Regulation (UK GDPR) is the UK's post-Brexit version of the EU GDPR. It sets out strict requirements for how organisations collect, store, process, and protect personal data of individuals in the UK.
As a campsite, marina, or caravan park operator, you are a Data Controller responsible for the personal data of your customers - including names, addresses, phone numbers, email addresses, vehicle registrations, and payment information.
Non-Compliance Risks
Failure to comply with UK GDPR can result in fines of up to £17.5 million or 4% of annual turnover, whichever is higher. Beyond fines, data breaches damage customer trust and your reputation.
GDPR Features Built Into PayCamp
Every feature in PayCamp has been designed with data protection in mind. Here's how we help you stay compliant.
End-to-End Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your customer data is protected by the same encryption standards used by banks.
Automatic Data Retention
Configure retention periods (30-365 days) for guest booking data. Once expired, personal data is automatically anonymised while preserving statistical records.
Consent Management
Built-in consent tracking for marketing communications. Customers can manage their preferences through the self-service portal.
Data Export (SAR)
Export all customer data in portable formats to fulfil Subject Access Requests. One-click export includes all personal data, bookings, and communications.
Right to Erasure
Easily process 'right to be forgotten' requests. Soft-delete functionality preserves legal records while removing personal identifiers.
Audit Trail
Complete audit logging of all data access and modifications. Track who accessed what data and when for compliance reporting.
Stop Using Notepads for Customer Data
Many site owners still keep customer details on paper, in spreadsheets, or scattered across devices. This creates serious GDPR compliance risks.
The Old Way (Non-Compliant)
- ✗Customer details on paper in an unlocked drawer
- ✗Spreadsheets emailed between staff
- ✗No record of who accessed what data
- ✗No automatic data deletion
- ✗No encryption or access controls
- ✗Unable to fulfil Subject Access Requests quickly
The PayCamp Way (Compliant)
- ✓All data encrypted and stored securely in the cloud
- ✓Role-based access controls for staff
- ✓Complete audit trail of all data access
- ✓Automatic anonymisation after retention period
- ✓Bank-level encryption standards
- ✓One-click data export for SARs
Replace Paper Records
Move from notepads and spreadsheets to secure, searchable digital records. No more loose papers with customer details lying around.
Automatic Compliance
GDPR was built into PayCamp from day one - not bolted on. Every feature considers data protection by design and by default.
Breach Notification Ready
Should a breach ever occur, our audit logs provide the information you need to notify the ICO within 72 hours as required.
Centralised Data Control
All customer data in one secure place. No scattered files, no emailed spreadsheets, no USB sticks with customer lists.
Individual Rights We Support
Under UK GDPR, individuals have specific rights regarding their personal data. PayCamp helps you fulfil these obligations.
Right to Access
Export all data held about a customer
Right to Rectification
Easily update incorrect information
Right to Erasure
Delete personal data on request
Right to Data Portability
Export data in standard formats
Right to Restrict Processing
Flag accounts to limit data use
Right to Object
Manage marketing consent preferences
Data Processing Agreement
When you use PayCamp, we act as a Data Processor on your behalf. Our Terms of Service include a comprehensive Data Processing Agreement (DPA) that sets out:
- The nature and purpose of data processing
- Technical and organisational security measures
- Sub-processor details and obligations
- Breach notification procedures
Questions About Data Protection?
We take data protection seriously. If you have any questions about how we handle your data, please get in touch.
Data Protection Officer