app.paycamp.co.uk/dashboard/gatehouse — Oakfields Touring Park
    Oakfields Touring Park
    Gatehouse
    Type
    Pitch
    Details
    Confirm

    Pitch 8 — Hilltop

    Caravan • £28/night inc. electric

    Guest Name

    Mr & Mrs Thompson

    Phone

    07700 900123

    Nights

    3

    Adults

    2

    Pets

    1

    Vehicle Reg

    AB12 CDE

    Payment

    Card
    Total (3 nights)£84.00
    Guides

    The British Site Owner's Guide to Caravan Park Software

    Why generic booking software doesn't work for UK caravan parks — and what to look for in caravan site management software built for British operators.

    By Hamish Lowry-Martin

    Co-Founder, PayCamp

    March 9, 2026 · Updated June 15, 2026
    7 min read
    🇬🇧
    1

    The British Site Owner's Guide to Caravan Park Software

    Discover software tailored for the unique demands of UK caravan, holiday & glamping sites.

    🏕️
    2

    Mastering UK Caravan Park Management

    Unlock efficiency with bespoke software designed for British caravan, holiday & glamping sites.

    Seasonal Pricing — PayCampTry it

    Click any £ price to edit it — watch the annual estimate update live

    SeasonEHU/nightGrass/nightHard/night
    Peak
    Shoulder
    Off-Peak

    Estimated Annual Revenue

    £100,101

    Based on 18 pitches · avg occupancy · updates live as you edit

    Example: Seasonal pricing in PayCamp
    3

    Why Generic Software Misses the Mark

    Most "park management" software is built for American RV parks or generic holiday bookings. British caravan parks operate differently. You're managing annual pitch fees, not nightly rates. You're tracking gas safety certificates, not campfire permits. You need software that understands how UK caravan sites actually work.

    Key Takeaways

    🎯 UK Specific Challenges

    Generic software often fails to address the unique operational and compliance needs of British park owners.

    💰 Annual Fee Headache

    Managing annual pitch fees and installment plans is a core requirement, poorly handled by non-specialised systems.

    ✅ Compliance is Key

    Tracking gas safety certificates and adhering to UK regulations are paramount for every British caravan site.

    ☁️ Cloud for Flexibility

    Cloud-based solutions offer essential mobility, data security, and real-time access from anywhere.

    🎯 UK Specific Needs

    Traditional software often overlooks unique British operational requirements.

    💰 Annual Pitch Fees

    A major headache for UK parks that generic systems struggle with.

    ✅ Compliance Focus

    Managing gas safety & UK regulations is paramount, not optional.

    ☁️ Anywhere Access

    Cloud solutions offer mobility and data security, unlike desktop software.

    4

    What UK Caravan Park Operators Actually Need

    Based on conversations with dozens of British caravan park operators, here's what matters most:

    Annual Pitch Fee Management

    The biggest admin headache for UK caravan parks is annual fees. You need to generate invoices for every plot owner, track who's paid, send reminders to those who haven't, and offer instalment plans for larger fees. Cloud-based caravan site management software automates this entire cycle.

    Electricity Billing

    Whether you're on prepayment meters or quarterly reads, electricity billing needs to be accurate and transparent. PayCamp handles automatic meter reads, calculates usage at your rates, and includes electricity charges on invoices — no separate spreadsheet needed.

    💡 Pro Tip: Streamline Billing

    Integrating electricity billing directly into your management software eliminates manual errors and saves countless hours every quarter.

    Gas Safety & Compliance

    UK static caravan sites must track gas safety certificates, caravan ages, and licence agreements. Cloud-based software with automated expiry alerts means you're never caught out — and owners can self-upload certificates via magic links rather than posting paper copies.

    Owner Communications

    Static site owners expect to be kept informed about site rules, maintenance schedules, and fee changes. Built-in communications mean you can reach all owners or specific groups without maintaining a separate mailing list.

    5

    Cloud-Based Means Access From Anywhere

    Traditional desktop software ties you to one computer in one office. Cloud-based caravan site management software lets you check payments from your phone, send invoices from home, and manage your park from wherever you are. Your data is always backed up, always current.

    🔍 Did You Know?

    Cloud software ensures your park's vital data is automatically backed up and accessible even if your office hardware fails.

    See Yard Manager in Action

    Discover how marinas and boatyards streamline operations with PayCamp's purpose-built tools.

    6

    Built for Britain, Not Translated From American

    PayCamp uses British terminology throughout — plots, not "lots"; pitch fees, not "lot rent"; gas safety, not "propane inspection". The invoicing is in GBP with proper VAT handling. The compliance features match Mobile Homes Act requirements, not American state regulations.

    Pitch Map — PayCampTry it
    6 Occupied4 Available1 Arriving1 Maint.
    Occupied Available Arriving Maintenance

    Click an available pitch to check someone in

    Example: Pitch map in PayCamp
    7

    Payments That Actually Work for Caravan Parks

    Annual pitch fees, quarterly electricity bills, shop purchases, late payment reminders — caravan parks collect money in dozens of different ways. Your software should handle all of them without a separate payment system.

    💳

    PayCamp Payments: Two Ways to Get Paid

    Every site needs to collect money. PayCamp gives you two options — pick the one that fits:

    PayCamp Payments

    Turn it on, start collecting. 5% + 50p per transaction. No merchant account needed, no Stripe dashboard to learn. Money lands in your bank account automatically.

    Bring Your Own Stripe

    Already have a Stripe account? Connect it directly. Standard 2.8% + 25p rates, full control over your payment processing.

    Plot owners see outstanding invoices in the customer portal and pay with one click. Electricity bills are calculated, invoiced, and collected automatically. No more chasing payments by phone or waiting for cheques.

    🏗️ Lighthouse Partner Programme

    Part of the PayCamp Lighthouse Programme — built with real operators, for real operators. Already trusted by sites like Milton Keynes Marina.

    8

    Getting Started

    1

    🚀 Start Your Free Trial

    Try PayCamp free for 14 days. Experience all features without commitment.

    2

    ⚙️ Easy Setup Wizard

    The setup wizard helps you add your plots, set your fee structure, and import your owner database.

    3

    Go Live Quickly

    Most caravan park operators are live within a day, ready to manage efficiently.

    Next Steps for Your Park:

    • Evaluate your current software's UK suitability.
    • Explore features like automated annual pitch fee management.
    • Consider a cloud-based solution for flexibility and compliance.
    • Start your free trial to see the benefits firsthand!

    ✨ Monday Morning — Automated

    8:003 bookings confirmed overnight automatically
    8:05Meter readings synced, bills generated
    8:10Check-in reminders sent to 4 arriving guests📧
    8:15Compliance alerts: 0 overdue items🛡️
    8:20Coffee and review dashboard ☕📊

    4.5 hours saved this morning

    Zero double bookings. Ever.

    📋 Monday Morning Routine

    8:00Check answer machine (3 messages)
    8:30Write bookings in paper diary📝
    9:00Call back Mrs Jones re: dates📞
    9:30Calculate electricity bills (12 pitches)🧮
    10:30Walk site checking meter readings🚶
    11:30Type up invoices in Word💻
    12:30Drive to post office with letters🚗

    ⚠ Double-booking discovered at 2pm…

    Manual Process
    With PayCamp
    British
    caravan park
    caravan park payments
    compliance
    Lighthouse Partners
    MK Marina
    PayCamp Payments
    static caravan
    UK

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