🎉 New Feature: Branded Arrival Guide
Your Pay Point QR code now does more than take payments — it delivers a personalised welcome experience.
The Problem With Payment Dead-Ends
Picture this: a customer arrives at your campsite at 10pm. They scan your Pay Point QR code, pay for their pitch, and see… "Payment Successful." That's it. Now they're standing in the dark wondering what the WiFi password is, which gate code to use, and where their pitch actually is.
Until now, the payment confirmation was a dead-end. The customer paid, got a Stripe receipt, and was left to figure out the rest.
| Name | Balance |
|---|---|
| James Mitchell | £0.00 |
| Sarah Collins | £240.00 |
| David Hughes | £0.00 |
| Emma Richardson | £120.00 |
| Mark Thompson | £0.00 |
Click any row to open the full customer profile
The Solution: A Branded Arrival Guide
We've completely redesigned the Pay Point success page. After a customer pays, instead of a plain confirmation, they now see a branded arrival guide with everything they need:
WiFi Access — With Copy Buttons
Your WiFi network name and password are displayed in easy-to-read cards with one-tap copy buttons. No more laminated signs that are impossible to read in the dark.
Gate Access Codes
If your site has coded gates, the access code is displayed prominently. Large font, high contrast, easy to read on a phone screen.
Custom Welcome Message
Write a personal welcome message that appears after every payment. Include directions to the shower block, office hours, emergency contacts — whatever your guests need to know on arrival.
Custom Info Blocks
Need to share a link to your pitch map? Site rules? Local pub recommendations? Add unlimited custom blocks with a title and content — they render beautifully on mobile.
How to Set It Up
- Go to Settings → Pay Point
- Scroll down to Post-Payment Info
- Fill in the fields you want to display — WiFi, gate code, welcome message
- Add any custom info blocks
- Click Save
That's it. Every customer who pays via your Pay Point will see your branded arrival guide immediately after payment.
See Yard Manager in Action
Discover how marinas and boatyards streamline operations with PayCamp's purpose-built tools.
Occupancy
78%
+4% vs last period
Revenue
£2,480
+12% vs last period
Outstanding
£340
-8% vs last period
Daily Occupancy
Switch time periods above — stats and chart animate instantly
Try the Interactive Demo
Want to see exactly what your customers will experience? Walk through the entire flow — from QR scan to branded arrival guide — in our interactive demo.
What's Next
This is just the beginning. We're working on seasonal messages (different welcome content for summer vs winter), PDF download options, and integration with pitch assignment so the arrival guide can show the exact pitch number.
Pair this with Instant Payment Alerts
Get notified the second a customer pays — by bell notification and email.
Read About Instant Alerts →💳 Payments Mode Aware
The Branded Arrival Guide works with both PayCamp Payments (5% + 50p, no setup needed) and your own Stripe account. Whatever payment mode your site uses, the post-payment experience is the same — branded, informative, and professional.
🏗️ Lighthouse Partner Programme
Built and tested with real operators like Milton Keynes Marina through the PayCamp Lighthouse Programme.
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See Yard Manager in Action
Discover how marinas and boatyards streamline operations with PayCamp's purpose-built tools.