Get in Touch
Have questions about PayCamp? Our friendly UK team is here to help with sales, support, or just a chat about your site.
Contact Options
Email Support
General Enquiries
Send Us a Message
Fill out the form below and we'll get back to you within 24 hours.
Or email us directly at
[email protected]What happens after you get in touch
A person reads it. Not a queue, not a bot, and not somebody reading from a script about a product they have never used — usually whoever built the part you are asking about. We aim to reply within one working day, and sooner if something is stopping you taking money.
If you are asking whether PayCamp fits your site, it helps to say roughly how many pitches, berths or plots you have, whether you take annual contracts or short stays, and what you are running on today. That is usually enough for us to tell you straight away whether we are the right answer — and we would rather say no early than sell you something that does not fit.
If you decide to go ahead, setup starts with a phone call. We use it to set up your pitches or berths, bring across whatever you already keep in a spreadsheet, and get your first invoice out. After that, email and tickets are how we work, because they leave a record you can search.
Already a customer with something broken? The support page is the faster route — it captures the site and reference we need to look it up.
Not ready to chat? See it in action first.
Take our 2-minute guided tour to see exactly how PayCamp works — or check our FAQ for quick answers.